Supplementary Information
Is it possible to add an (anonymised) screenshot of the details of the request in Invantive Bridge Online Monitoring as described in Meer inzicht met nieuwe Online Monitoring?
You can find the details by clicking on the download request that represents the subject of this topic.
The download request usually has a SQL statement where the table name is visible.
Please ensure at least the following data is visible from both columns:
- the title bar with the request ID,
- the status code, network size, path, and timestamps in the left column,
- the error code and error message at the very bottom of the left column,
- the entire right column including the SQL statement, table name, and parameter values.
For example:
Verify Correct Server and User
Make sure you log in to the Bridge Online website that is also used from Power BI and with the same username. You will only see requests from the Invantive Cloud user with which you log into the website.
Four servers are in use:
bridge-online.cloudapp-online.cloudbridge-online.invantive.comapp-online.invantive.com
The server used can be seen in your script or report source code.
Verify Correct Request and Details
Ensure you select the request first to display the details. Only one request should be visible in the screenshot.
Also, carefully check whether the request has a path with odata4 or apps. Requests with other paths are generally not relevant for this purpose.
Error Message and Tips via Email
Additionally, the Invantive Cloud user who encountered the error message will usually receive an email with the error message and tips if there is any error message in Power BI, Power Query, Azure Data Factory, Qlik, or Tableau.
It is advised to check the spam of the involved user for such emails sent from support@invantive.com.