When I use a new database defined with “Use VNI” I continously get error message upon data retrieval:
itgenvnt067
You are out of API requests.
Retry after 411 seconds.
When I try to register a new database with Visma Connect instead of VNI (Visma Net Interface) I get the following error on registration:
invalid_tenant
Data access requires an active OAuth access token.
A new access token could not be acquired by exchange…
How do I resolve this problem?
As described in Migrating from Visma.net ERP Integrations (VNI) to Visma Connect for Visma.net, Visma is obsoleting VNI and replacing it by Visma Connect.
invalid_tenant on Visma ConnectYour use of Visma Connect can require some changes.
When the error invalid_tenant occurs, your admin needs to provide your Visma.net user with additional privileges in the Admin menu from https://home.visma.com:
Next go the “Users and roles” menu and select the Visma.net user.
Then make sure that the “API User” as highlighted below with the red arrow has been granted:
If not, grant the “API User” privilege.
It can allegedly take 10-15 minutes before the change becomes active. Therefore wait 15 minutes first.
Then try again to register the database.
Please note that Visma Connect introduces a large breaking change for multi-company access. Read Migrating from Visma.net ERP Integrations (VNI) to Visma Connect for Visma.net for more details.
The error code invalid_tenant can be replaced in future versions by either itgenoda822 and/or itgenvnt059 to ease resolution.
