It is normal that TransactionLinesIncremental contains all rows. The word incremental refers to the internal mechanism to avoid the number of API calls on Exact Online. See also:
Today a disruption occurred, see the post mortem at:
Should the problem still occur after 17:00, the advice is to describe the error message as outlined below.
Additional information
Is it possible to add an (anonymised) screenshot of the details of the request in Invantive Bridge Online Monitoring, as described in Meer inzicht met nieuwe Online Monitoring?
You can find the details by clicking on the download request that represents the subject of this topic.
The download request usually has an SQL statement in which the table name is visible.
Please leave at least the following details visible in both columns:
- the title bar with the request ID,
- the status code, network size, path and timestamps in the left-hand column,
- the error code and error message right at the bottom of the left-hand column,
- the entire right-hand column including the SQL statement, table name and parameter values.
For example:
Check the correct server and user
Please check carefully that you are logging in on the Bridge Online website that is also used from Power BI, and with the same username. You will only see the requests of the Invantive Cloud user with which you log in on the website.
There are four servers in use:
bridge-online.cloudapp-online.cloudbridge-online.invantive.comapp-online.invantive.com
You can see the server used in your script or source code of the report.
Check the correct request and details
Make sure you select the request first to display the details. Only one request should be visible in the screenshot.
Also check carefully whether the request has a path with odata4 or apps. Requests with other paths are generally not relevant for this purpose.
Error message and tips by email
In addition, the Invantive Cloud user who received the error message will usually receive an email at their email address with an error message and tips, if there is an error in Power BI, Power Query, Azure Data Factory, Qlik or Tableau.
The advice is to check the spam folder of the user concerned for such emails sent from support@invantive.com.