L'Assistant de Support Invantive ne démarre pas

Questions (nl)
1

Als ik de laatse versie van de Invantive Support Assistant start, dan komt er geen venster.

Wel zie ik in de Event Viewer:

Toepassing: Invantive.SupportAssistant.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beëindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.Threading.LockRecursionException
   bij System.Threading.ReaderWriterLockSlim.TryEnterReadLockCore(TimeoutTracker)
   bij System.Threading.ReaderWriterLockSlim.TryEnterReadLock(TimeoutTracker)
   bij DynamicClass.(System.Object)
   bij IBC.ODP.F(System.Object)
   bij Invantive.Basics.DependencyInjectionContainer.IsResolved[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]()
   bij Invantive.Basics.Helpers.get_LicenseIsResolved()
   bij IBC.NIB.F()
   bij Invantive.Basics.InvantiveTrace.GetActive(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij IBC.WSI.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij Invantive.Basics.InvantiveTrace.ProcessTraceMessage(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, Invantive.Basics.TraceContext)
   bij IBC.DSI.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, Invantive.Basics.TraceContext)
   bij Invantive.Basics.InvantiveTrace.WriteLine(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.Nullable`1<System.DateTime>, System.String, System.Nullable`1<Int64>, System.Nullable`1<Int64>, System.String, System.String, System.String, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object)
   bij IBC.MT.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.Nullable`1<System.DateTime>, System.String, System.Nullable`1<Int64>, System.Nullable`1<Int64>, System.String, System.String, System.String, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object)
   bij Invantive.Basics.ValidationException..ctor(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String, System.String)
   bij Invantive.Basics.InvantiveSystemException..ctor(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String)
   bij DynamicClass.(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String)
   bij IBC.PU.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String)
   bij Invantive.Basics.DependencyInjectionContainer.Resolve[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij Invantive.Basics.Helpers.get_System()
   bij IBC.UIB.F()
   bij Invantive.Basics.DeviceInfoUtility.GetIuid(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String)
   bij Invantive.SupportAssistant.Globals.GetSendCustomerServiceMessageTask(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, Boolean, System.String, System.String, System.String, System.String, System.Nullable`1<System.Guid>)
   bij Invantive.SupportAssistant.Globals.HandleUnexpectedException(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.Nullable`1<System.Guid>, System.Exception)
   bij ISA.Y.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij ISA.Y.N()
2

Il est conseillé de télécharger la dernière version d’Invantive Support Assistant depuis https://download.invantive.com et de réessayer.

3

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