Itgenboe161 error when retrieving data from Timetracking

I am experiencing issues retrieving data from the Timetracking table. I am actually retrieving less data, and yet it’s getting stuck. What could be causing this? See error codes.

itgenboe161
The data download was cancelled after 15 minutes, 43 seconds, likely by the user.

The advice is to study and review the tips shown below the error message. One of these is: