When testing the upcoming release 27.0.2 of Invantive Control for Excel, I immediately receive the following error message upon opening:
itgenclr026: The XML document (1, 1) contains an error.
Data at the root level is invalid. Line 1, position 1.
An unknown error has occurred.
Message ID: 28076ffc-462b-4c63-aaf5-c4f15289766a
Occurred (UTC): 1-10-2026 09:16:48
System.Xml.XmlException
System.InvalidOperationException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlCharCheckingReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderBuildingBlocks.Read6_ArrayOfFormulaMenuItem()
The ribbons are then almost empty and the application is unusable.