Unable to install Query Tool: 1603 error code

Questions (nl)
1

Unable to install the Query Tool via the .msi file. File downloaded from this link:

https://download.invantive.com/release/msi/Invantive%20Data%20Loader-25.0.190-net48.msi

I get an error message and the installation is aborted. The log file shows this as the last entry:

InstallStart: 1: Invantive Query Tool 25.0 2: {47133204-FFF9-4A76-AF75-30BA900B0900}
ActionStart: Action 19:55:33: FindRelatedProducts. Searching for related applications
Info: Action start 19:55:33: FindRelatedProducts.
Info: Action ended 19:55:33: FindRelatedProducts. Return value 1.
ActionStart: Action 19:55:33: WixSharp_InitRuntime_Action.
Info: Action start 19:55:33: WixSharp_InitRuntime_Action.
Info: SFXCA: Failed to create temp directory. Error code 5
Info: CustomAction WixSharp_InitRuntime_Action returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Info: Action ended 19:55:34: WixSharp_InitRuntime_Action. Return value 3.
Info: Action ended 19:55:34: INSTALL. Return value 3.
InstallEnd: 1: Invantive Query Tool 25.0 2: {47133204-FFF9-4A76-AF75-30BA900B0900} 3: 3
CommonData: 1: 2 2: 0
CommonData: 1: 2 2: 1
Info: Action ended 19:55:34: INSTALL. Return value 3.
2

A 1603 error code in a Microsoft Installer is generally a sign that a previous installation of another product has not yet completed. This can be either an Invantive installer or any other installer.

More information can be found at:

Our advice is to restart your PC and try again.

Similar issues:

3

Regarding the linked forum topic:

For clarity: the Invantive on-premises products always expect a system administrator account under Microsoft Windows in order to succeed.

4

This question was automatically closed after 1 week of inactivity. The last answer given has been marked as the solution.

If the issue occurs again, please ask a new question in a separate topic. Please include a link to this topic in the new question by pasting its URL into the text.