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Questions (nl)
2

Fair Use limits

More details about the fair use limits can be found at:

Additional information

Is it possible to add a (anonymised) screenshot of the details of the request in Invantive Bridge Online Monitoring, as described at Meer inzicht met nieuwe Online Monitoring?

You can find the details by clicking on the download request that represents the subject of this topic.

The download request usually has an SQL statement in which the table name is visible.

Please keep at least the following details visible in both columns:

  • the title bar with the request ID,
  • the status code, network size, path and timestamps in the left-hand column,
  • the error code and error message right at the bottom of the left-hand column,
  • the entire right-hand column, including the SQL statement, table name and parameter values.

For example:

image
image1474×640 49.6 KB

Check the correct server and user

Please check carefully that you are logging in to the Bridge Online website that is also used from Power BI, and with the same username. You will only see the requests of the Invantive Cloud user you are logged in with on the website.

Four servers are in use:

  • bridge-online.cloud
  • app-online.cloud
  • bridge-online.invantive.com
  • app-online.invantive.com

You can see which server is being used in your script or the source code of the report.

Check the correct request and details

Make sure you select the request first to display the details. Only one request should be visible in the screenshot.

Also check carefully that the request has a path containing odata4 or apps. Requests with other paths are generally not relevant for this purpose.

Error message and tips by email

In addition, the Invantive Cloud user who received the error message will usually get an email with an error message and tips to their email address, if there is an error in Power BI, Power Query, Azure Data Factory, Qlik or Tableau.

Our advice is to check the spam folder of the user concerned for such emails sent from support@invantive.com.