Invantive Support Assistant startet nicht

Fragen (nl)
1

Als ik de laatse versie van de Invantive Support Assistant start, dan komt er geen venster.

Wel zie ik in de Event Viewer:

Toepassing: Invantive.SupportAssistant.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beëindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.Threading.LockRecursionException
   bij System.Threading.ReaderWriterLockSlim.TryEnterReadLockCore(TimeoutTracker)
   bij System.Threading.ReaderWriterLockSlim.TryEnterReadLock(TimeoutTracker)
   bij DynamicClass.(System.Object)
   bij IBC.ODP.F(System.Object)
   bij Invantive.Basics.DependencyInjectionContainer.IsResolved[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]()
   bij Invantive.Basics.Helpers.get_LicenseIsResolved()
   bij IBC.NIB.F()
   bij Invantive.Basics.InvantiveTrace.GetActive(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij IBC.WSI.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij Invantive.Basics.InvantiveTrace.ProcessTraceMessage(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, Invantive.Basics.TraceContext)
   bij IBC.DSI.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, Invantive.Basics.TraceContext)
   bij Invantive.Basics.InvantiveTrace.WriteLine(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.Nullable`1<System.DateTime>, System.String, System.Nullable`1<Int64>, System.Nullable`1<Int64>, System.String, System.String, System.String, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object)
   bij IBC.MT.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.Nullable`1<System.DateTime>, System.String, System.Nullable`1<Int64>, System.Nullable`1<Int64>, System.String, System.String, System.String, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object, System.Object)
   bij Invantive.Basics.ValidationException..ctor(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String, System.String)
   bij Invantive.Basics.InvantiveSystemException..ctor(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String)
   bij DynamicClass.(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String)
   bij IBC.PU.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String, System.String, System.String, System.String, System.String, System.Exception, Boolean, System.Nullable`1<System.Guid>, Boolean, System.String)
   bij Invantive.Basics.DependencyInjectionContainer.Resolve[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij Invantive.Basics.Helpers.get_System()
   bij IBC.UIB.F()
   bij Invantive.Basics.DeviceInfoUtility.GetIuid(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.String)
   bij Invantive.SupportAssistant.Globals.GetSendCustomerServiceMessageTask(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, Boolean, System.String, System.String, System.String, System.String, System.Nullable`1<System.Guid>)
   bij Invantive.SupportAssistant.Globals.HandleUnexpectedException(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions, System.Nullable`1<System.Guid>, System.Exception)
   bij ISA.Y.F(Invantive.Basics.GlobalState, Invantive.Basics.ExecutionOptions)
   bij ISA.Y.N()
2

Es wird empfohlen, die neueste Version des Invantive Support Assistant von https://download.invantive.com herunterzuladen und es erneut zu versuchen.

3

Diese Frage wurde nach 1 Woche Inaktivität automatisch geschlossen. Die zuletzt gegebene Antwort wurde als Lösung markiert.

Bitte stelle eine neue Frage in einem separaten Thema, falls das Problem erneut auftritt. Bitte füge in der neuen Frage einen Link zu diesem Thema hinzu, indem du die URL davon in den Text einfügst.