Itgenuty726: A connection with the database 'Exact\Exact Online (nl)' could not be established as user

Questions (nl)
,
1

I’m getting this error message, but my colleagues can still log in normally;

itgenuty726: Een verbinding met de database 'Exact\Exact Online (nl)' kon niet worden opgebouwd als gebruiker '...'.
De oproep-thread kan dit object niet openen omdat het eigendom is van een andere thread.
Bericht ID: 6caf3587-728f-4f8b-b9c0-2ac2c617b273
Opgetreden (UTC): 24-9-2026 12:56:21
System.InvalidOperationException
ValidationException
   bij Invantive.Producer.Windows.Forms.UtilityBase.InvokeOnUIThread(GlobalState owner, ExecutionOptions executionOptions, Action`1 action, Boolean requiresSTAThread, String context, Object arg)
   bij Invantive.Producer.Windows.Forms.OAuthUIProvider.Invantive.Data.IOAuthProvider.GetOAuthToken(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, SerializableDatabase database, DataContainer dataContainer, OAuthInformation oauthInfo, Credentials credentials)
   bij Invantive.Data.ConnectionManager.ExecuteGetOAuthToken(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, SerializableDatabase database, DataContainer dataContainer, OAuthInformation oauthInfo, Credentials credentials)
   bij Invantive.Data.ConnectionManager.GetOAuthToken(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, SerializableDatabase database, DataContainer dataContainer, OAuthInformation oauthInfo, Credentials credentials)
   bij Invantive.Data.ConnectionManager.GetOAuthTokenForConnection(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, SerializableDatabase database, DataContainer dataContainer, ISupportsOAuth provider, Credentials credentials, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
   bij Invantive.Data.ConnectionManager.OpenDataContainerProviderInternal(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, IConnectionDataProvider provider, SerializableDatabase database, DataContainer dataContainer, Credentials credentials, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
   bij Invantive.Data.ConnectionManager.OpenDataContainerProvider(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, SerializableDatabase database, DataContainer dataContainer, Credentials credentials, ConcurrentBag`1 triedProviders, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
   bij Invantive.Data.ConnectionManager.<>c__DisplayClass392_0.<ProviderOpen>b__7(DataContainer , ParallelLoopState pls, Int64 )
   bij Invantive.Basics.ParallelUtility.<>c__DisplayClass4_0`1.<ForEachWithAggregatedExceptions>b__0(TSource tSource, ParallelLoopState parallelLoopState, Int64 index)
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   bij Invantive.Basics.ErrorConstants.ThrowOneOrMoreExceptions(GlobalState owner, ExecutionOptions executionOptions, IEnumerable`1 exceptions)
   bij Invantive.Basics.ParallelUtility.ForEachWithAggregatedExceptions[TSource](GlobalState owner, ExecutionOptions executionOptions, IEnumerable`1 source, ParallelOptions parallelOptions, Action`3 body, Boolean shuffle, Boolean useCancellationTokenFromExecutionOptions, Boolean keepGoingOnError)
   bij Invantive.Data.ConnectionManager.ProviderOpen(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, CredentialsContainer credentialsContainer, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
   bij Invantive.Data.ConnectionManager.Open(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, CredentialsContainer credentialsContainer, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   bij Invantive.Data.ConnectionManager.Open(GlobalState owner, ExecutionOptions executionOptions, SqlExecutionStep sqlExecutionStep, CredentialsContainer credentialsContainer, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
   bij Invantive.Producer.UtilityBaseCore.OpenDatabase(GlobalState owner, ExecutionOptions executionOptions, String databaseFullName, CredentialsContainer credentialsContainer, Boolean ignoreDecryptionErrors, Boolean& decryptionErrorsOccurred)
2

Which version of Invantive Control for Excel are you using?

3

The latest one, I received several error messages this morning.
Therefore, I reinstalled Invantive Control.

4

Which version number do you see on the login screen? Version numbers are in the format NUMBER.NUMBER.NUMBER, where the first NUMBER represents the year of release.

5

Invantive Control for Excel 25.0.232

6

It is expected that another error message will be displayed incorrectly.

Although it’s a long shot, a possible alternative is to try the BETA. It can be downloaded from:

https://download.invantive.com/release/msi/Invantive%20Control%20for%20Excel-26.1.126-BETA-net48.msi

7

The BETA has since expired. Release 27.0 resolves several of these kinds of issues.

You can download it from: