The likely cause is that an error message is not being displayed.
The error message can be displayed by upgrading to release 24.0.393 (see below for download links).
The underlying error message probably involves the lack of the new appsettings.Production.json file in `%USERPROFILE%. An example file without further operation can be found at Elastic APM met Invantive Data Hub en appsettings.Production.json.
Upgrade releases:
- Invantive Data Hub Multi-platform for Windows: https://download.invantive.com/release/msi/Invantive%20Data%20Hub-win-x64-net8.0-windows-24.0.393.zip
- Invantive Query Tool: https://download.invantive.com/release/msi/Invantive%20Query%20Tool-24.0.393-net48.msi