Administration excluded due to 'non compliant with policy', despite Dutch UBO and establishment

Questions (nl)
1

We are encountering the same notification as described in this previous topic: Niet mogelijk valuta's in te lezen voor één administratie vanwege 'non compliant with policy'

When selecting a company, we see “1 excluded since non compliant with policy.” Under “User settings,” the administration in question is indeed listed under “Unavailable companies” with the reason “compliance.”

The entity is based in the Netherlands and has always had a Dutch UBO, so it does not fall under the four countries mentioned in your wiki article (Afghanistan, Israel, Russia, Sudan). We understand from the policy article about ICC-related restrictions that the exclusion could also result from current trade relations with one of those countries, regardless of the country of establishment or UBO.

Could you let us know which specific trade relationship has led to the exclusion for this administration? We would like to assess whether this is justified or if there has been a misclassification since the entity does not conduct business with these countries.

Thank you in advance for the clarification.

2

Unfortunately, this information is not available because the determination deliberately takes place in code without logging any data. However, you can likely determine this yourself by simulating the algorithm as follows:

  • Go to the screen Suppliers > Search > Address > each country involved
  • Go to the screen Customers > Search > Address > each country involved
  • Search for transactions with the involved relations in recent months.
4

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