Error code itgenclr093

[pss8]

Following error message on refresh:

Operation on target Copy_yif failed:
ErrorCode=ODataFailedClientCreation,‘Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException
,Message=Failed to create odata connection to RequestUrl.
,Source=Microsoft.DataTransfer.Runtime.ODataConnector
,’‘Type=System.Threading.Tasks.TaskCanceledException
,Message=A task was canceled.,Source=mscorlib,’

Error code in Invantive: itgenclr093.

Refreshing at a later time gives the same error message.

[forums]

Supplement Information

Is it possible to add an (anonymised) screenshot of the details of the request in Invantive Bridge Online Monitoring as described in Meer inzicht met nieuwe Online Monitoring?

You can find the details by clicking on the download request, which represents the subject of this topic.

The download request usually contains a SQL statement where the table name is visible.

Please ensure at least the following data is visible from both columns:

• the title bar with the request ID,
• the status code, network size, path and times in the left column,
• the error code and error message at the very bottom of the left column,
• the entire right column including the SQL statement, table name and parameter values.

For example:

Check Correct Server and User

Carefully check that you log in to the Bridge Online website that is also used from Power BI with the same username. You will only see the requests of the Invantive Cloud user with which you log in to the website.

There are four servers in use:

• bridge-online.cloud
• app-online.cloud
• bridge-online.invantive.com
• app-online.invantive.com

You can see the server used in your script or reporting source code.

Check Correct Request and Details

Ensure you select the request first to display the details. Only one request should be visible in the screenshot.

Also, carefully check whether the request has a path with odata4 or apps. Requests with other paths are generally not relevant for this purpose.

Error Message and Tips via Email

Additionally, the Invantive Cloud user who has the error message will usually receive an email with an error message and tips if there is an error message in Power BI, Power Query, Azure Data Factory, Qlik, or Tableau.

The advice is to check the spam folder of the involved user for such emails sent from support@invantive.com.

[pss8]

[forums]

Could you add the screenshot of the request with itgenclr093 as the message code?

The error code itgenclr093 indicates a timeout.