The subscription plan '***' of '****' does not allow access to Exact Online subscriptions of entrepreneurs such as '****'

[hkn3]

I am having the below error while connecting to Exact Online after using the correct Invantive Bridge Online:

DataSource.Error: OData:
Request failed:
The remote server returned an error: (500) Internal Server Error.
Details:
DataSourceKind=OData

In the system report I have the below message:

The subscription plan '***' of '****' does not allow access to Exact Online subscriptions of entrepreneurs such as '****'. Please use another subscription plan or another contract than '*****'.

[forums]

More information on this error can be found by following the hyperlinks in Bridge Online Monitoring below the error or directly:

Itgenlic728: The subscription plan 'SUBCMEA02' of '...' does not allow access to Exact Online subscriptions of accountants

Upon log on, one of the following errors may occur: itgenlic728: The subscription plan ‘SUBCMEA02’ of ‘…’ does not allow access to Exact Online subscriptions of accountants. or itgenlic727: The subscription plan ‘SUBFPALL’ of ‘…’ does not allow access to Exact Online subscriptions of entrepreneurs. The product code may be different from SUBCMEA02 or SUBFPALL. This topic helps you understand the background of this error and how to solve it. The itgenlic728 occurs when a user with an Inv…

[forums]

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