Freshdesk tickets_incremental keeps spinning

[forums]

A case was found which caused subsequent downloads to fail when a previous one with filter was canceled or errored.

See Itgentmm007 Kan geen vrij slot krijgen op throttle ‘ThrottlingBasedOnLicense’ voor cap-groep ‘lic:...’ na 1,920 seconden te hebben gewacht (Dutch).

The problem should no more occur, even when previous requests have been cancelled or errored.