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We regularly receive requests to reset the MFA authentication code because a user changes cell phones. After all, it wasn’t possible to transfer Google Authenticator accounts to a new device, and so it was necessary to scan QR codes again for each account and/or request a reset from the respective platform.
That is now a thing of the past; on both Android and iOS, there is an the option to export the authentication codes and reimport them to a new device or device.
On iOS, you export the verification codes from Google Authenticator as follows:
And this is how it is done for Android:
