During the use of Invantive Bridge Online and Invantive App Online outside of local business hours, you may receive the following error:
itgencsu003
The subscription is intended for interactive use.
Please use the subscription interactive during local extended business hours.
or
itgencsu004
The subscription is intended for interactive use.
Please use the subscription interactive during local extended business hours.
This error occurs with specific subscription types which are intended for non-production use only. By avoiding non-interactive use, we help you ensuring the subscriptions are solely used for non-production use. As of September 2023, this applies exclusively to our complimentary partner programs, which you can learn more about in our Invantive Partner Program):
- Consultant (SUBAACON18)
- Educational (SUBAAEDU20)
During your initial onboarding phase, you’re welcome to use these free subscription types around the clock to help you get your first user set up on their own subscription.
To enjoy an uninterrupted experience, we kindly recommend using Invantive Bridge Online and Invantive App Online between the extended local business hours of 07:00 to 22:00 in your local timezone.