When opening a database with Exact Online, the following error message may occur:
eol: Access to the OAuth data source requires a valid access token. The access token could not be acquired.
Only one refresh token can be active on Exact Online for a combination of client ID and user. The lifetime of a refresh token when an associated access token is used for 10 minutes. The request for data was made using an expired refresh token or refresh token that was not activated by a subsequent Exact Online API call.
Please renew authorisation in the user interface. Please log on to Invantive Cloud and renew the authorization on the data container with alias ‘eol’ of the database ‘Exact Online (uk) as …’.
This error occurs because the so-called “refresh token” has expired. This can be fixed as described in Easier renewal of authorizations on Invantive Cloud.