For PowerBI we use the OData database to load our data from Robaws, but since a few days we get an error (Itgenclr008) when we try to refresh it. Screenshots below:
If we open de OData link in the browser, it gives the same error.
What can we do or can be done to resolve this?
Thank you for reporting. The actual error as visible in “System Messages” is:
itgenclr008
Value cannot be null. (Parameter ‘key’).
An unknown error occurred.
The cause is adding a (possibly recently introduced) parameter for the API getTimeEntries. A developer will look into the cause and try to find a resolution.
The cause is the missing parameter name to the third parameter of TimeEntries (see image) in the metadata at https://app.robaws.com/api-docs.
A request has been made to correct this definition.
Should this problem occur elsewhere in the future, a more differentiated error code itgensgr203 will be shown starting in the next release.
In addition, logic has been specifically included in the Robaws driver to allow if errors occur when processing metadata that a maximum of 1 table may then be omitted without feedback. Until the cause is eliminated by Robaws, TimeEntries will not be available.
Ditto for the package rbs_time_entries for changing data in Robaws.
This workaround is expected to be in production within five business days in line with our release policy.
Een workaround is in productie genomen op Invantive Cloud, in afwachting van een oplossing via het Robaws service-ticket SER-9264.
Gelieve nogmaals te proberen.
Nu werkt het weer. Bedankt voor de snelle workaround.
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