Is it possible to add an (anonymised) screenshot of the request details in Online Monitoring on Invantive Cloud as described at Meer inzicht met nieuwe Online Monitoring?
You can find the details by clicking on the download request which represents the subject of this topic.
The download request usually contains a SQL statement where the table name is visible.
Please ensure at least the following details are visible from both columns:
the title bar with the request ID,
the status code, network size, path, and timings in the left column,
the error code and error message at the very bottom of the left column,
the entire right column including the SQL statement, table name, and parameter values.
Ensure you log into the Invantive Cloud website using the same username with which you process data via, for example, Invantive Bridge Online. You will only see the requests of the Invantive Cloud user with whom you log into the website.
Verify Correct Request and Details
Make sure to select the request first to display the details. There should only be one request visible in the screenshot.
Also, carefully check if the request has a path with odata4, apps or mcp. Requests with other paths are generally not relevant for this purpose.
Error Message and Tips via Email
Additionally, the Invantive Cloud user who has received the error message will often receive an email with an error message and tips if there is an error message in Power BI, Power Query, Azure Data Factory, Qlik, or Tableau.
It is advisable to check the spam folder of the involved user for such emails sent from support@invantive.eu.
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