Visma Severa: a:FailedAuthentication: Access is denied

On the following query:

select *
from cases@sva

I get an error:

An error occured - 7b94663c-8655-447b-9eb8-99a8758c52ae
a:FailedAuthentication: Access is denied.

How can I resolve this?

I have now resolved it. The integrations account I used was using the REST API, and it resulted in access denied. When I changed to the SOAP API it worked.

A sample on how to retrieve the API key has been added for Visma Severa to Invantive Cloud Power BI Connector for Visma Severa Project Management.

Please note in a next release, the error code a:FailedAuthentication will be replaced by itgenvsa020 for more consistency.