ActiveCampaign itgenacn071 - Deals returns Unexpected error: Unable to translate bytes [8B] at index 1 from specified code page to Unicode

[smw66]

When I try to load the Deals table from Active Campaign. ActiveCampaign.V3.Deals@acn.

The error Unexpected error: Unable to translate bytes [8B] at index 1 from specified code page to Unicode. Occurs.

Microsoft.Mashup.Evaluator.Interface.ErrorException: Unable to translate bytes [8B] at index 1 from specified code page to Unicode. —> System.Text.DecoderFallbackException: Unable to translate bytes [8B] at index 1 from specified code page to Unicode. —> System.Text.DecoderFallbackException: Unable to translate bytes [8B] at index 1 from specified code page to Unicode.
at System.Text.DecoderExceptionFallbackBuffer.Throw(Byte bytesUnknown, Int32 index)
at System.Text.DecoderExceptionFallbackBuffer.Fallback(Byte bytesUnknown, Int32 index)
at System.Text.DecoderFallbackBuffer.InternalFallback(Byte bytes, Byte* pBytes, Char*& chars)
at System.Text.UTF8Encoding.GetChars(Byte* bytes, Int32 byteCount, Char* chars, Int32 charCount, DecoderNLS baseDecoder)
at System.Text.DecoderNLS.GetChars(Byte bytes, Int32 byteIndex, Int32 byteCount, Char chars, Int32 charIndex, Boolean flush)
at System.Text.DecoderNLS.GetChars(Byte bytes, Int32 byteIndex, Int32 byteCount, Char chars, Int32 charIndex)
at System.IO.StreamReader.ReadBuffer(Char userBuffer, Int32 userOffset, Int32 desiredChars, Boolean& readToUserBuffer)
at System.IO.StreamReader.Read(Char buffer, Int32 index, Int32 count)
at Microsoft.OData.Json.JsonReader.ReadInput()
at Microsoft.OData.Json.JsonReader.SkipWhitespaces()
at Microsoft.OData.Json.JsonReader.Read()
at Microsoft.OData.Json.BufferingJsonReader.ReadInternal()
at Microsoft.OData.Json.BufferingJsonReader.ReadNextAndCheckForInStreamError()
at Microsoft.OData.Json.BufferingJsonReader.ReadInternal()
at Microsoft.OData.JsonLight.ODataJsonLightDeserializer.ReadPayloadStartImplementation(ODataPayloadKind payloadKind, PropertyAndAnnotationCollector propertyAndAnnotationCollector, Boolean isReadingNestedPayload, Boolean allowEmptyPayload)
at Microsoft.OData.JsonLight.ODataJsonLightDeserializer.ReadPayloadStart(ODataPayloadKind payloadKind, PropertyAndAnnotationCollector propertyAndAnnotationCollector, Boolean isReadingNestedPayload, Boolean allowEmptyPayload)
at Microsoft.OData.JsonLight.ODataJsonLightReader.ReadAtStartImplementation()
at Microsoft.OData.ODataReaderCore.ReadImplementation()
at Microsoft.OData.ODataReaderCore.InterceptException[T](Func1 action) at Microsoft.Mashup.Engine1.Library.OData.V4_7.Reader.ODataReaderEnumerator.Read() at Microsoft.Mashup.Engine1.Library.OData.V4_7.Reader.ODataReaderEnumerator.Start() at Microsoft.Mashup.Engine1.Library.OData.V4_7.Reader.ODataReaderEnumerator.MoveNext() at Microsoft.Mashup.Engine1.Runtime.SkipTakeEnumerator1.MoveNext()
at Microsoft.Mashup.Engine1.Runtime.RetryQuery.RetryEnumerator.MoveNext()
at Microsoft.Mashup.Evaluator.SimpleDocumentEvaluator.ValuePreviewValueSource.TableValuePreviewValueSource.SerializeRows(Int32 count)
at Microsoft.Mashup.Evaluator.SimpleDocumentEvaluator.ValuePreviewValueSource.TableValuePreviewValueSource.get_SmallValue()
at Microsoft.Mashup.Evaluator.Interface.TracingPreviewValueSource.get_SmallValue()
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.<>c__DisplayClass0_0.b__0()
at Microsoft.Mashup.Evaluator.EvaluationHost.ReportExceptions(String entryName, IEngineHost engineHost, IMessageChannel channel, Action action)
— End of inner exception stack trace —
at Microsoft.Mashup.Evaluator.EvaluationHost.<>c__DisplayClass26_0.b__1()
at Microsoft.Mashup.Common.SafeExceptions.IgnoreSafeExceptions(IEngineHost host, IHostTrace trace, Action action)
at Microsoft.Mashup.Evaluator.EvaluationHost.TryReportException(IHostTrace trace, IEngineHost engineHost, IMessageChannel channel, Exception exception)
at Microsoft.Mashup.Evaluator.EvaluationHost.ReportExceptions(String entryName, IEngineHost engineHost, IMessageChannel channel, Action action)
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.Service.<>c__DisplayClass12_01.<OnBeginGetResult>b__0() at Microsoft.Mashup.Evaluator.EvaluationHost.ReportExceptions(IHostTrace trace, IEngineHost engineHost, IMessageChannel channel, Action action) at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.Service.OnBeginGetResult[T](IMessageChannel channel, BeginGetResultMessage message, Action1 action)
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.Service.OnBeginGetPreviewValueSource(IMessageChannel channel, BeginGetPreviewValueSourceMessage message)
at Microsoft.Mashup.Evaluator.MessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.ChannelMessenger.ChannelMessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.ChannelMessenger.OnMessageWithUnknownChannel(IMessageChannel baseChannel, MessageWithUnknownChannel messageWithUnknownChannel)
at Microsoft.Mashup.Evaluator.MessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.ChannelMessenger.ChannelMessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.EvaluationHost.Run()
at Microsoft.Mashup.Container.EvaluationContainerMain.Run(Object args)
at Microsoft.Mashup.Evaluator.SafeThread2.<>c__DisplayClass9_0.b__0(Object o)
at Microsoft.Mashup.Container.EvaluationContainerMain.SafeRun(String args)
at Microsoft.Mashup.Container.EvaluationContainerMain.Main(String args)
— End of inner exception stack trace —
at Microsoft.Mashup.Evaluator.EvaluationHost.OnException(IEngineHost engineHost, IMessageChannel channel, ExceptionMessage message)
at Microsoft.Mashup.Evaluator.MessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.ChannelMessenger.ChannelMessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.Interface.IMessageChannelExtensions.WaitFor[T](IMessageChannel channel)
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.WaitFor(Func1 condition, Boolean disposing) at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.get_SmallValue() at Microsoft.Mashup.Evaluator.Interface.TracingPreviewValueSource.get_SmallValue() at Microsoft.Mashup.Host.Document.Analysis.PackageDocumentAnalysisInfo.PackagePartitionAnalysisInfo.SetPreviewValue(EvaluationResult21 result, Func1 getStaleSince, Func1 getSampled)

Is there anything I can do to resolve this issue?

[forums]

See Unexpected error: Unable to translate bytes bij Teamleader-tabel Deals (Dutch).

Is it possible to add a (anonymized) screenshot of the request details in Invantive Bridge Online Monitoring as described in More insight with new Bridge Online Monitoring?

Details can be found by clicking on the download request which represents the issue discussed in this topic.

Please leave at least the following data visible:

• the title bar with the request ID,
• the status code, network size and times in the left column,
• the error code and error message at the very bottom of the left column,
• the entire right column.

[smw66]

[forums]

Please verify that the image is correct. The image includes a table different from Deals, namely activities.

[smw66]

Sorry for the removed messages, this seems to be the error that should have been presented

[smw66]

The error message I keep getting is: itgenacn071.

[forums]

The cause of itgenacn071 on Deals and related tables has been resolved in the next release 24.0.312.

For availability please see Release frequency Invantive Cloud.

[forums]

This question was automatically closed after at least 1 week of inactivity after a possible solution was provided. The last answer given has been marked as a solution.

Please ask a new question via a separate topic if the problem occurs again. Please include a link to this topic in the new question by pasting its URL into the text.