Itgenclr060 Unable to load DLL 'wpfgfx_v40400.dll' The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Wiki (en)
1

During startup of Invantive Control for Excel, an error can be displayed:

itgenclr060
Unable to load DLL ‘wpfgfx_v40400.dll’:
The specified module could not be found. (Exception from HRESULT: 0x8007007E).

in a format such as:

wpfgfx_v0400.dll

In Dutch:

itgenclr060
Kan DLL wpfgfx_v0400.dll niet laden.
Kan opgegeven module niet vinden.
(Uitzondering van HRESULT: 0x8007007E).

This is a very rare error, occurring a few times per year across the whole user base.

Steps to fix wpfgfx_v0400.dll

Execute the following steps:

  • First step is to kill Excel from the Widows task manager. And then start Excel again. Often this resolves the issue.
  • Next step when that doesn’t work is to reboot the PC and then start Excel again.
  • In case after the reboot the Invantive Control for Excel add-in is no longer displaying in the ribbon, follow the instructions on Excel no longer displays Invantive Control ribbon.
  • When even after a reboot the wpfgfx_v0400.dll error occurs, the probably cause is that an Microsoft Office upgrade has been applied and reverted later. Sometimes the Microsoft Office installers during a downgrade do not leave the registry in the original state before the upgrade. Sadly there is not much we can do about the behavior of the Microsoft installer.
  • Please try to run a repair from Install Programs and Features.
  • The alternatives are to either restore the Windows backup directly before the reverted upgrade of Microsoft Office or to re-install Microsoft Windows.

Call stack

For reference reasons, find a typical internal call stack on wpfgfx_v40400.dll below:

[4840] 08:50:28.623-1: !! Memorized first chance exception of type DllNotFoundException: 
[4840] 08:50:28.623-1: Kan DLL wpfgfx_v0400.dll niet laden: Kan opgegeven module niet vinden. (Uitzondering van HRESULT: 0x8007007E). 
[4840] 08:50:28.623-1: !!    bij System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) 
[4840]    bij System.Environment.get_StackTrace() 
[4840]    bij Invantive.Data.ErrorUtility.CurrentDomain_FirstChanceException(Object sender, FirstChanceExceptionEventArgs e) in File89:regel 200 
[4840]    bij MS.Win32.PresentationCore.UnsafeNativeMethods.MILFactory2.CreateFactory(IntPtr& ppIFactory, UInt32 SDKVersion) 
[4840]    bij System.Windows.Media.FactoryMaker..ctor() 
[4840]    bij System.Windows.Media.StreamAsIStream.IStreamFrom(IntPtr memoryBuffer, Int32 bufferSize) 
[4840]    bij System.Windows.Media.Imaging.BitmapDecoder.GetIStreamFromStream(Stream& bitmapStream) 
[4840]    bij System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) 
[4840]    bij System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) 
[4840]    bij System.Windows.Media.Imaging.BitmapImage.FinalizeCreation() 
[4840]    bij System.Windows.Media.Imaging.BitmapImage.EndInit() 
[4840]    bij System.Windows.Media.Imaging.BitmapImage..ctor(Uri uriSource, RequestCachePolicy uriCachePolicy) 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.CreateWpfImageSourceFromResourceUri(String uri) in File1059:regel 22102 
[4840]    bij Invantive.Producer.Windows.Forms.PlatformItem..ctor(AutoDiscoverViewModel viewModel, Type providerType, Guid id, String name, String iconUri, String helpUrl, String helpText, String downloadDriverUrl) in File566:regel 211 
[4840]    bij Invantive.Producer.Windows.Forms.SqlServerPlatform..ctor(AutoDiscoverViewModel viewModel) in File568:regel 43 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.GetAutoDiscoveryPlatforms(AutoDiscoverViewModel vm, AsyncObservableCollection`1 platforms) in File1059:regel 12387 
[4840]    bij Invantive.Producer.Windows.Forms.AutoDiscoverViewModel..ctor(String connectionsFilePath) in File554:regel 57 
[4840]    bij Invantive.Producer.Windows.Forms.AutoDiscoverWindow..ctor() in File546:regel 20 
[4840]    bij Invantive.Producer.Windows.Forms.UserInteraction.Invantive.Producer.Windows.Forms.IUserInteraction.OpenAutoDiscoveryDialog(Object owner) in File505:regel 1377 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.OpenAutoDiscoveryDialog(Object owner) in File1059:regel 6100 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.OpenAutoDiscoveryDialogWhenNecessary() in File1059:regel 6077 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.ShowLogOnDialog(Object owner, String functionCode) in File1059:regel 22596 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.<>c__DisplayClass602_2.<CheckConnection>b__2(Object o) in File1059:regel 11995 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.InvokeOnUIThread[T](Func`2 action, String context, Object arg) in File1059:regel 21968 
[4840]    bij Invantive.Producer.Windows.Forms.UtilityBase.CheckConnection(Boolean forceReconnect, Boolean silent) in File1059:regel 11997 
[4840]    bij Invantive.Producer.Control.ThisAddIn.ThisAddIn_WorkbookOpen(Workbook workbook) in File178:regel 1012 
[4840]    bij System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) 
[4840]    bij System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) 
[4840]    bij System.Delegate.DynamicInvokeImpl(Object[] args) 
[4840]    bij System.Runtime.InteropServices.ComEventsMethod.DelegateWrapper.Invoke(Object[] args) 
[4840]    bij System.Runtime.InteropServices.ComEventsMethod.Invoke(Object[] args) 
[4840]    bij System.Runtime.InteropServices.ComEventsSink.System.Runtime.InteropServices.NativeMethods.IDispatch.Invoke(Int32 dispid, Guid& riid, Int32 lcid, INVOKEKIND wFlags, DISPPARAMS& pDispParams, IntPtr pvarResult, IntPtr pExcepInfo, IntPtr puArgErr) 
[4840] 08:50:28.623-1: !! property-0-System.DllNotFoundException-HelpLink='null' 
[4840] property-0-System.DllNotFoundException-HResult='-2146233052' 
[4840] property-0-System.DllNotFoundException-Source='PresentationCore' 
[4840] property-0-System.DllNotFoundException-TargetSite='Int32 CreateFactory(IntPtr ByRef, UInt32)' 
[4840] 08:50:28.628-1: *** Process exception 'DllNotFoundException.-2146233052', show to user is True. *** 
[4840] 08:50:28.628-1: Kan DLL wpfgfx_v0400.dll niet laden: Kan opgegeven module niet vinden. (Uitzondering van HRESULT: 0x8007007E).