Itgentln007: Translation store is completely empty. Translation of key 'itgen_database' will not work

We keep seeing below error message on our Word Invantive add-in event logs, Trying to understand and find a way to resolve the issue.
: itgentln007: Translation store is completely empty. Translation of key ‘itgen_database’ will not work.

What release does it concern?

Please make sure you are running release 22.0.

The version Invantive add-in for word utilized is 20161.0.16172.26730 Prod.

Thank you. This version is no longer supported. Recommendation is to upgrade to a supported version such as 22.0. It can be downloaded from:

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