QueryTool 24.0.389 : Exact Online One Time Password Grant Flow broken?

Questions
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1

It seems the Exact Online One Time Password grant flow on QueryTool 24.0.389 is broken or there are changes at Exact Online side.

When connecting to @eol:

  • the login windows pops up → Query Tool enters the login and password,
  • the One Time Password windows pops up → no One Time Password is entered nor shown.
  • The windows remains open, unless manual entry.
2

Can you illustrate what you mean by adding some pictures?

3

Well no, it goes ok. I’ll post pics if it comes again.

4

Thanks for the update.

It looks like an error also occurring yesterday in the United Kingdom environment. It seems that Exact Online is currently making changes to the integration of Azure B2C with Exact Online itself.

In case the problem reappears please update the topic.

5

We experience a similar issue, see printscreen:

image
image833×653 146 KB

The MFA code isn’t entered automatically, despite it being in the past.

6

The problem now consistently appears in all Exact Online countries. It seems like an undocumented change has been taken into production. An analyst will study the issue and try find a solution.

7

A number of improvements are currently internally undergoing tests.

The actual behaviour and/or problems have been found to vary per Exact Online country. It is currently unknown why Exact Online has different behaviour per country.

8

Issues with the use of One Exact Identity, Exact Online and Invantive Data Hub are updated via the central URL Data Hub issues on Exact Online authentication page.

You can subscribe to updates there.

9

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